Copa has a very favorable and hassle-free cancellation policy for all its travelers. Let’s tell you more about it. If a passenger cancels their Copa Airlines reservations within the first 24 hours of its making, they will be entitled to get a full refund of the booking amount, However, the booking must be done at least seven days or more before your scheduled flight departure.
If your flight is canceled by the airline itself, then Copa will rebook your seat on the next available flight. You can request a simple refund or rebook your own flight using the airline’s website without any additional fee. If your ticket is eligible, you will be entitled to a full refund, your amount will be credited in the original source of payment. However, the process might take a time of up to 8 days or more to complete.
If you have a non-refundable ticket, then you can use it as a payment towards your future bookings. This service does not apply to all non-refundable fares; please check your eligibility by calling the reservation team.
How can I apply for a refund?
Your refund eligibility depends upon from where did you purchase your flight. If you bought your tickets directly from Copa Airlines, then you can call the reservations department or either visit the ticketing office of the airline. You can easily apply for a refund using the official website of Copa. The refund will be processed to the same payment mode and currency that you have used at the time of your purchase.
How long does it take to get your refund?
The duration of refund completion depends upon the payment method you have used for making your Copa Airlines reservations:
- If you have purchased your ticket using a credit card, your refund will appear in your card within the next one or two billing cycles. Simultaneously, the time duration would totally depend on the billing cycle duration of your credit card company.
- If your tickets were purchased with direct cash or check payment, you would get your refund within 20 days after the reservation department receives your refund request.