Spirit Airlines has mastered the trick of attracting customers by giving low-cost fares, happy customer service, and some travel benefits. However, a passenger must not compromise for the services he/she pays for on Spirit Airlines. If you feel like things are not going as described, you can file Spirit Airlines Complaint. There are different ways to raise your claim on Spirit.
We will help you raise a complaint on Spirit Airlines about any service, including missed baggage, staff behavior issues, delays in a refund, and flight issues.
How do I file a complaint with Spirit Airlines?
As per Spirit Airlines customer rights, you can raise a complaint by contacting the airline agent at 1-855-728-3555 and Pressing 4 on the IVR process. And if you don’t have enough time to contact the airlines or are on board, you can use other methods as below:
Make Spirit Airlines complaint on call
Spirit Airlines has a dedicated customer service number to address complaints or feedback from a passenger.
- To get the number, visit www.spirit.com. Then, you must click on the ‘Contact’ option at the end of the page.
- You will get the number for your local region and also for the type of query you have on Spirit Airlines.
- You must dial Spirit complaint number 1 (855) 728-3555 and select the IVR instructions below.
- If you have feedback, suggestions, or a complaint, Press 4, and an airline person will talk to you.
- You will then hear – “Hello there! You are talking to Spirit Airlines. How can we help you?” from the airline agent.
Use Spirit Airline complaint form
Spirit Airlines has a complaint form that lets you fill in all the details of your complaint and explain your concern about the airline’s services. To access the form:
- Go to Spirit Airlines’s website using a web browser that you use and go to the ‘Contact Us’ page.
- Now, you will get different contact details and options to go with the query you have. On the same page, look for the ‘SUBMIT YOUR FEEDBACK’ option.
- Click on the ‘Submit feedback’ option, and a new tab will open on the screen, allowing you to fill the form with the required details.
- You must give a good description of your complaint and your contact number to help the airline reach you.
- You will either get a call from the Spirit complaint department or receive an email with the possible solution.
Spirit Airlines complaint email
To raise a complaint with Spirit Airlines using email customer service, follow these steps:
- Go to the Spirit Airlines website and click on the “Contact Us” link at the bottom of the page.
- Select the “Email Us” option from the available contact methods.
- Fill out the email form with your personal information, flight details, and a description of your complaint.
- Attach any relevant documents or screenshots to support your claim.
- Double-check the email and click the “Share” button to send your complaint to Spirit Airlines.
- Wait for a response from Spirit Airlines customer service.
You will get an email saying that the airline experts will look into it & resolve the issue.
Note: If you don’t get a response from Spirit within 10 days of the complaint, follow up on a phone call or send another email asking for a reply for the previous one.
What are the most complaints on Spirit Airlines?
When going through the list of customer complaints on Spirit Airlines, there are many complaints of the airline, including:
- “Why is my flight delayed? I am getting late for a corporate meeting.”
- “I canceled my flight reservations within 24 hours and haven’t received a refund yet.”
- “Why is Spirit canceling more flights?”
- “There is an emergency, and I can’t take the flight. I tried to reach an airline assistant, but he is not ready to help me.”
- “My travel companion lost his luggage after he went for security checks. What should we do?”
Similarly, there are many complaints a customer/passenger has on Spirit Airlines. You will get answers to all your problems about Spirit Airlines.
How do I file a complaint against Spirit airlines?
Spirit Airlines operates in the United States to/from different places around the world. Being a United States airline, passengers can take advantage of US-DOT (United States Department of Transportation) rules. The following is the direct link to take action against Spirit Airlines by protecting your rights as a passenger: Travel Complaint
If you have a Spirit Airlines baggage complaint and are checking security issues, contact the TSA department at (866) 289-9673. The TSA department will ensure you get timely assistance and the right help.
What is Spirit Airlines complaint department phone number?
There is a dedicated team to handle all the queries of a passenger. You can use the phone number of Spirit Airlines complaint department, 844-989-7283, which is open 24/7 to help passengers.
The number can help you get responses from a live person, as a virtual assistant can help you submit the complaints.
To sum it up, if you run into any problems when flying Spirit, you can file a complaint with ease. Spirit Airlines offers various ways to register your complaint, and the expert customer service team is always available to assist you. So feel free to contact Spirit Airlines anytime you need help.